MINDEF-SAF personnel forced to download SGSecure app

All Singapore Armed Forces (SAF) and Ministry of Defence (Mindef) personnel are required to download the SGSecure application on their mobile phones and complete the e-learning modules within, the ministry said on Friday (July 28) amid online complaints from users who said they had been forced to install the software.

The app, which enables the police and the Singapore Civil Defence Force to send alerts to the public in times of emergencies, and for the public to report suspicious activities, is part of the SGSecure movement launched in 2016.

…Mindef and MHA’s comments came amidst online complaints by users who alleged that they had been threatened with disciplinary measures if they did not install the app. Many of the complaints were written in the reviews section of the app.

One user, Mr Dylan Leong, wrote: “Got forced to download if not disciplinary actions will be placed against us.”

Mindef did not directly address queries on the alleged punitive measures faced by those who refused to install the app.

“Global and regional terror threats are persistent and long-term issues that should not be taken lightly. Singapore is just as susceptible to these threats as any other country,” the ministry said in its statement.

Total defence calls for totalitarian measures, though it doesn’t mean people will end up using the SGsecure app, preferring to park it in a folder so hidden that in the rare event that you do really need it, you would get discovered and killed while the app is still loading or your phone is struggling to detect Wireless@SG.

An anti-terror app sounds sexy and all, but we shouldn’t rush into technology without considering human elements. There are some common sense scenarios where you SHOULDN’T use your phone when hiding from a terrorist raid. Take this scene from the Run. Hide. Tell Crimewatch promo, for example, when our protagonist decides to sms the police in a dark room, which is basically telling your enemy ‘YOOHOO I’M HERE’.

But terrorism is no joke, of course. So as an inactive NSmen myself, I decided to give the app a go.

The first notification I got was to enable location services and I was immediately reluctant to do so. Not only was my privacy at stake, but it would deter users from making reports that may be perceived by the defenders of Singapore as frivolous or pranks. What if they hunt me down and arrest me for making a false bomb alert which I thought genuine? On the flipside, the app makes it almost TOO EASY to troll the authorities. Which means more time spent on investigating false alarms than doing important work like, you know, catching rapists and shit. Personal Batman beacon, this is not.

I also checked out the e-learning module, which is basically scrolling down some infographics and watching two Youtube videos. Once you’re done, you need to ‘register completion of e-learning’, which means giving your personal info in a form. Now you’re a qualified SGSecure expert!Yay!

But what’s really telling about the whole concept of the app, and bugs me like hell, is that it has NO FEEDBACK OPTION. You can’t tell MINDEF how to improve the app, even if it sucks one-star donkey balls. What the app would be useful for, though, is tracking missing persons, with the right incentives. If we had this app during Mas Selamat’s escape and rewarded users with cash prizes, he wouldn’t have made it past the beach with his makeshift raft. We would have the whole of Singapore manhunting like Pokemon Go.

You know who we should really force this upon instead? Convicted upskirt voyeurs. With their talent for stealth filming they would make excellent reconnaissance agents. They could sneak up close and personal with suspicious characters like a ghost. We could also reduce their jail sentences for their penance in return for their heroic deeds. And if they get caught, well, too bad you sick pervert!

Good effort, MINDEF. But if I ever find myself in trouble, I’ll stick to the tried and tested method of calling 999. By the time I dig out this app, fiddle with the glare settings, skip the time-wasting opening tutorials, and swipe for the emergency contacts, I’d probably have my head lopped off by then.